Twilio Screen Caller with Voicemail -


my goal have ability screen incoming calls, , send them voicemail. below code screening correctly, if answer call , and hangup call dropped instead of directing voicemail. how can accomplish this?

<say>please wait while connect aaron. calls may recorded quality assurance purposes.</say>  <dial action="voicemail.php?email=aaron" timeout="15">   <number url="screen-caller.xml">+11231231234</number> </dial>

screen-caller.xml:

<response>     <gather action="handle-screen-input.php" numdigits="1">             <say>to accept, press 1.</say>     </gather>     <!-- if customer doesn't input anything, prompt , try again. -->     <say>sorry, didn't response.</say>     <redirect>screen-caller.xml</redirect> </response>

handle-screen-input.php:

    echo '<?xml version="1.0" encoding="utf-8"?>';      echo '<response>';      $user_pushed = (int) $_request['digits'];      if ($user_pushed == 1)     {             echo '<say>connecting. calls recorded.</say>';     }     else {             echo '<hangup />';     }      echo '</response>';

voicemail.php:

    header("content-type: text/xml");     echo '<?xml version="1.0" encoding="utf-8"?>';     $email = $_request['email']; ?> <response>     <?php if ($_request['dialcallstatus'] == 'completed') { ?>             <hangup/>     <?php } else { ?>             <say>please leave message @ beep.  press star key when finished.</say>             <record transcribe="true" action="goodbye.php" transcribecallback="voicemail-send.php?email=<?php echo $email; ?>" maxlength="120" finishonkey="*" />             <say>i did not receive recording.</say>             <redirect>voicemail.php</redirect>     <?php } ?> </response>

[[ edit ]]

ahhh! know is! below answer (which i've kept posterity) straight wrong.

when person being dialled , getting whisper hangs up, action on <dial> verb called. documentation, the dialcallstatus values can be: completed, busy, no-answer, failed or canceled. when person picks phone status cannot busy, no-answer, failed or canceled. when hang before whisper over, call status completed.

so, when action gets called, dialcallstatus completed , voicemail.php hang up.

you sent dialcallduration, check how long call went on , work out whether call connected or person hung up.

hope helps now!

[[ original answer ]]

twilio developer evangelist here.

if hang during whisper part of call original caller continue make way through twiml given. in case, give them <dial> verb, once hang on end, caller completes <dial> action, gets end of twiml , hangs up.

try adding <redirect>/voicemail.php?email=aaron</redirect> after <dial> in first twiml.

let me know if helps.


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